3ON Carwash is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
When you book a service or create an account, we collect your name, phone number, email address, and service location. We also collect booking history and payment records.
We do not collect payment card details directly. Card payments are processed securely through our payment provider (Telr) and we do not store card information on our systems.
We use your data to process and manage your bookings, send you WhatsApp notifications about your service, provide customer support, and improve our services.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
By providing your phone number, you consent to receiving WhatsApp messages from 3ON Carwash related to your bookings. This includes booking confirmations, washer status updates, and completion notifications.
We will not send unsolicited marketing messages without your explicit consent.
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Our systems use encrypted connections (HTTPS) and access controls.
You have the right to access, correct, or delete your personal data. You may also request that we restrict processing of your data or object to its use. To exercise these rights, contact us at info@3on.ae.
Our website may use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.
We may update this Privacy Policy from time to time. We will notify you of significant changes via WhatsApp or email. Continued use of our services after changes constitutes acceptance.
For any privacy-related questions or requests, contact us at info@3on.ae or via WhatsApp.